“We’re working hard to make this website available again. You will then find a new design and our new collection! Order might be delayed due to coronavirus (COVID-19) crisis.

FAQ


· WE CANNOT CHANGE ANY INFORMATION ON AN EXISTING ORDER ONCE IT HAS BEEN PROCESSED. ADDITIONALLY, ORDERS CANNOT BE CANCELLED AFTER PROCESSING, AND ARE SUBJECTED TO RETURN AND EXCHANGE POLICIES.

· ORDERS CAN ONLY BE PLACED THROUGH THE WEBSITE. WE DO NOT ACCEPT ORDERS OVER THE PHONE.

· IF THE ITEM YOU ORDER THAT ARE OUT OF STOCK AFTER YOUR ORDER HAS BEEN PLACED, WE WILL CONTACT YOU VIA THE CUSTOMER SERVICE EMAIL PROVIDED WITH YOUR ORDER TO EXCHANGE THE ITEM FOR ANOTHER ITEM OF EQUAL VALUE. IF WE DO NOT RECEIVE A RESPONSE WITHIN 15 BUSINESS DAYS, WE RESERVE THE RIGHTS TO REFUND YOUR ORDER IN FULL.........

· MERCHANDISE IS LIMITED TO THE COLORS, AND VARIANTS LISTED ON OUR WEBSITE. IF A VARIANT DOES NOT APPEAR ONLINE, THEN IT IS UNAVAILABLE.

DAMAGED, INCORRECT OR INCOMPLETE ORDERS 

· IF YOUR ORDER ARRIVES DAMAGED, INCORRECT OR INCOMPLETE PLEASE CONTACT OUR CUSTOMER SERVICE E-MAIL ADDRESS AT CUSTOMER SERVICE@.....?

· IF YOUR ITEM HAS BEEN DAMAGED, PHOTOGRAPH EVIDENCE WILL BE NEEDED TO BE SENT TO OUR CUSTOMER SERVICE E-MAIL ADDRESS. ONCE WE RECEIVE THE PHOTOGRAPHS, WE WILL ISSUE A RETURN LABEL VIA E-MAIL. ONCE THE ITEM HAS BEEN SHIPPED BACK TO OUR FACILITY WE WILL PROVIDE A REPLACEMENT.

· IF YOUR ORDER ARRIVES AND IS AN INCORRECT ITEM, PLEASE CONTACT US VIA E-MAIL. ONCE WE VERIFY THAT YOUR ORDER IS INCORRECT, WE WILL ISSUE A RETURN LABEL VIA E-MAIL. ONCE THE ITEM HAS BEEN SHIPPED BACK TO YOUR FACILITY, WE WILL PROVIDE A REPLACEMENT.

· WE ARE NOT RESPONSIBLE FOR ANY DAMAGES TO ANY MERCHANDISE ONCE THE ITEM HAS BEEN WORN OR WASHED.